Who is Jewelry Outlet?

We are the premier online jewelry store, specializing in granting credit accounts to credit challenged customers.  We say “Yes” when others say no.  We also don’t overcharge or charge high interest rates for our jewelry store credit account.

Where do you get your inventory?

We travel the world over to find the top jewelry manufacturers, importers and wholesalers, carrying the top brands and designs, from classic styles to contemporary.  We have competitive pricing and fast shipping.

How do I place an order?

To place an order simply add item(s) to your shopping cart and then check out.  It’s that simple.  If you wish to apply for our jewelry credit account, then you will also need to complete the online application, sign up for annual membership, and sign the credit card agreement (which will be emailed to you shortly after checkout).

What if I have questions in regards my order?

You can phone us during business hours (Monday thru Saturday 9:00am to 5:00pm AZ Time) at 866-457-4686 and we can assist you.

What if I need to change/cancel an order?

Orders can be changed/cancelled within 24 hours from the time the initial order is placed.

What is the return policy?

We always want to ensure that all products purchased meet or exceed your expectations.  In the event that you need to return an item, we have a 14 day return policy.  Review our Return Policy.

Where can I get information shipping?

Our shipping policies can be found on the safe shipping page.

How do I find my ring size using a chart?

Click on one of the below links…

RingSizer Chart

RingSizer Chart 2

How do I find my ring size manually?

Things you’ll need:  ruler, thin strip of paper

Instructions:

  1. Cut a thin strip of paper.
  2. Wrap the paper around your finger.  Make sure the paper is below the joint of your finger and close to your knuckle.
  3. Mark the spot where the paper meets and measure the distance with your ruler.  Use the following chart to determine your ring size.

Size 4: 1 13/16 inches

Size 5: 1 15/16 inches

Size 6: 2 1/16 inches

Size 7: 2 1/8 inches

Size 8: 2 1/4 inches

Size 9: 2 5/16 inches

Size 10: 2 7/16 inches

Size 11: 2 9/16 inches

Size 12: 2 5/8 inches

Size 13: 2 3/4 inches

Size 14: 2 7/8 inches

How do I learn about jewelry and diamonds?

You can learn more about jewelry and diamonds by going to our JEWELRY EDUCATION section.

How is my information safeguarded?

We take many steps to safeguard your information, so that your customer experience is the best that it can be.  Please visit our Privacy Policy for more information.